Customer Testimonials

“When my washing machine broke down just days before a big family gathering, I was panicking about how I’d get everything done. I called Be Sure, and within 24 hours, they had arranged an engineer to come out. When it turned out the machine couldn’t be fixed, they offered me a cash alternative the same day, and I was able to replace it straight away. No stress, no hidden costs—just fast, reliable service. I wouldn’t be without my Be Sure plan now!”

“Our dishwasher stopped working, and with two young kids, we couldn’t be without it for long. Be Sure’s team was amazing—they talked us through a few quick troubleshooting steps over the phone, and when that didn’t work, they booked an engineer for the next available slot. It turned out the machine wasn’t worth repairing, so we had the option of a replacement or cash. We chose cash and upgraded to a new model. It’s rare to find a company that delivers exactly what they promise, but Be Sure does!”

“I was skeptical at first because I’ve had bad experiences with appliance warranties in the past. But Be Sure is completely different. When my fridge suddenly stopped working, they assessed my request quickly, and within a week, I had a brand-new replacement. No back and forth, no unexpected fees—just exactly what they promised. Having the cash alternative option also gave me flexibility, which I really appreciated. I’ll be recommending Be Sure to my friends and family!”

“When my oven stopped working right before Christmas, I thought I was in for a nightmare. Be Sure arranged for an engineer to check it, but when it couldn’t be fixed in time, they immediately processed a cash alternative. I had the funds in my account within 24 hours and was able to buy a replacement without the stress. The whole process was seamless, and knowing I won’t be hit with price increases or sneaky charges makes me feel confident sticking with Be Sure for the long term!”

“I had an issue with my TV not turning on, and I assumed I’d have to buy a new one out of pocket. I called Be Sure just to see if they could help, and within a couple of days, I had a fully working replacement. They made the process so simple, and their customer service team was friendly and helpful the whole way through. The fact that there are no hidden fees or unexpected costs makes this service totally worth it.”